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Contact Information
Valentin Imperial Riviera Maya

At the Valentin Imperial Riviera Maya, we are at your disposal to clarify all your doubts and queries. To contact us please fill out the form below. Additionally, you can communicate with us through email or by phone call.

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For reservations call:
Tel.: 1 800 232 8316 - USA
01800 2629428 - México
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To contact the hotel directly, call:
Tel.:+52 984 2063660
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For individual reservations contact:
reservations@valentinmaya.com
For information about private transportation to / from the airport:
transfer@valentinmaya.com
For information about groups and weddings:
groups@valentinmaya.com
For special requests:
vim-con1@valentinhotels.com
For information about our Aromance Spa contact:
aromancespa@valentinmaya.com
For customer care:
customercare@valentinmaya.com
For information on weddings and banquets contact:
weddings.vim@valentinmaya.com
frequently asked
questions
What is the check-in and check-out time?
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Check-in is at 3:00 p.m. Check-out is at 12:00 p.m. If you arrive before check-in time, you can use the facilities.

STILL HAVE QUESTIONS?
PLEASE CONTACT US
Fill out the form below if you have any question, need further information, or have any special requests.  We look forward to welcoming you at Valentin Imperial Riviera Maya resort.
Name and surname(s)*
Check the field "Name and surname(s)*"
E-mail*
Check the field "E-mail*"
Phone number

Carretera Federal 307 Puerto Juarez KM 311,

77710 Playa del Carmen, Q.R., Mèxic

HOW TO GET THERE
Imperial Rivera Maya
+52 984 206 3660
Playa del Carmen, Quintana Roo
Carretera Federal 307 Chetumal-Puerto Juárez km 311,5 77710
Carretera Federal 307 Chetumal-Puerto Juárez km 311,5 77710
reservations@valentinmaya.com
Done